Warranty
Santa Cruz Bicycle Warranty
Lifetime frame warranty: At Santa Cruz, we attach great importance to the quality and durability of our products.
Should a defect nevertheless occur, we will replace all defective frames for the first owner for a lifetime.
Special paints and designs as well as frame protection films cannot be considered. Lifetime reserve warranty: At Santa Cruz, we attach great importance to the quality and durability of our products.
Therefore, our reserve rims are covered with a lifetime warranty.
The warranty only covers the rim, not the wheel. Santa Cruz Lifetime Bearing Warranty: Santa Cruz will replace all defective or worn bearings for the first owner, as long as the bike is in his possession.
Installation and removal costs are charged extra. Carbon handlebars: Santa Cruz carbon handlebars are covered by a five-year warranty from purchase. Please place replacement ball bearings directly via the Santa Cruz Service page.
Yeti Bicycle Warranty
All frames from the 2019 model year onwards and newer, including the Switch Infinity Link, are covered for life for the original purchaser against damage due to manufacturing defects.
The paintwork is covered for 1 year.
The warranty does not apply to wear parts.
We will repair or replace any frame that we believe to be defective at our discretion.
The following conditions must be met for the voluntary lifetime warranty:
- The purchase of your bike must have been made through an authorized Yeti dealer.
- As a first-time buyer, you must have registered your frame online at YetiCycles.com/registration within 60 days of the date of purchase.
- The warranty claim must be handled through an authorized Yeti dealer.
Without limiting the statutory warranty rights, the warranty does not apply if the bicycle shows damage or signs of wear and tear caused by improper or improper use, including the use of the bicycle in accordance with its intended purpose.
negligence, or are due to intentional damage.
Our voluntary lifetime warranty applies to all frames from 2019 and newer.
For all other frames of the 2018 model year and older, the previous warranty conditions apply (5 years or 2 years, depending on the date of purchase).
Kavenz Bicycle Warranty
77designz components and Kavenz frames are tested on the world’s toughest test benches and race tracks.
That’s why we offer a warranty of 5 YEARS from the date of purchase against all defects in materials and workmanship (or a longer period provided for by mandatory law) from the date of purchase.
If something is not covered by the warranty, we are happy to offer a 50% crash replacement .
77designz will repair or replace the damaged or defective Products at its sole discretion.
Forbidden Bicycle Warranty
Forbidden Bike Co. warrants any new Forbidden Bike frame against defects in materials and workmanship determined by Forbidden Bike Co.
The warranty is valid for the entire life of the frame and is only valid for the original owner.
The Forbidden Lifetime Frame Warranty applies to UDH-compatible Forbidden bike frames assembled in Cumberland BC from October 1, 2022.
For all other frames, the previously existing warranty is valid for five years from the original date of purchase. THIS WARRANTY DOES NOT COVER
- Normal wear and tear (including bearings).
- Improper assembly.
- Improper maintenance.
- Installation of parts or accessories that are not originally intended for or compatible with the frames sold.
- Damage or failure due to accidents, improper use, misuse or neglect.
- Labor, shipping, or other transportation costs for replacing parts or retooling.
- Liveries and graphics after the 120-day period immediately following the original date of purchase.
This warranty is expressly limited to the repair or replacement of a defective item and is the sole means of warranty.
Your replacement item will be the same or a similar frame model and is at the sole discretion of Forbidden Bike Company.
Forbidden Bike Company cannot guarantee that you will receive the same color as the original product it replaces.